Refund policy

-We do our best to get orders out in a timely manner, please allow 2-3 business days for your order to be shipped. We do NOT cater to time sensitive shipments, plan ahead!  

-We ship via USPS and UPS carriers. You will receive your tracking number via email or text (depending on the information you provide at checkout) with a link that will lead you to the carrier of your package.  

-Local pickup orders are typically ready on the day of order unless ordered on Sunday or Monday. 

These orders can be picked up at our store in Creston, IA during our business hours. 

-We ask that you pickup your order within 1 week of ordering. 

-Orders CANNOT be changed, modified, or canceled after checkout! 

-We work very hard to get orders out as soon as we are able. -

You may return the item(s) in accordance with our return policy. 

Items that are FINAL SALE and CANNOT be returned are as follows:  

              -Any and all accessories 

              -Shoes 

             -Candles 

             -Jewelry 

             -Swimsuits 

             -Tumblers 

             -All holiday items  

-Due to our limited quantities and high demand of our products, we do not offer exchanges on any items through online orders. You will be responsible for making a separate purchase for the desired size, color or any other variation. 

-An item can be exchanged in store only if the product is available. 

-We accept returns of unwashed, unworn, undamaged, unaltered, or defective merchandise, that is not a final sale item. 

-Returns must be sent to us within 7 BUSINESS DAYS from the date your order was DELIVERED. This meaning the return must be SHIPPED within the 7 business day allowance. 

-All in store purchases have a 14 day return policy of unwashed, unworn, unaltered, items that have the tag still intact and that is not a final sale item. 

-You, as the customer, are responsible for purchasing your own return shipping label at your desired carrier. 

-To make a return, item( MUST be sent back to  within 7 business days of the DELIVERY date. (Ex. if you order arrives on the business day of Monday, then your order must be shipped out back to us by the business day of Wednesday the following week) 

-Pack your item(s) in a secure package with the protective packaging around the item(s) as it was sent to you. 

-Items MUST be returned WITH TAGS and UNDAMAGED/UNWORN. If item(s) are returned without tags or are damaged/worn, your return will NOT be processed and you will not receive your store credit compensation. 

-Please email your tracking information to wrenleerhaeboutique@gmail.com so we can be on the lookout for your return!